A Workplace Relationship Repair Kit To Transform Conflict

By Judith E. Glaser

Suppose you argued with a colleague and now you’re avoiding him. Your relationship is damaged, and you wonder how to repair and restore it—how to start over, make up, rebuild trust, and work through issues rather than move way from others.managing conflict at work

Most of us experience moments of conflict daily as we fall prey to power, politics, and personalities. When we disagree with someone on an issue, we get triggered, and then go for a win. If the conflict involves something important to us, we tend to take a position and fight for our beliefs.

Relationship Repair Ritual

My relationship repair kit includes conversational rituals that will help you reframe, refocus, and redirect conversations and transform anger into alignment.

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America’s Most Neglected Employee

Please say it ain’t so!

Managers, that cream in the Oreo between leadership and employees are getting squashed as a budget priority for development.

Managers, who have the ability to fundamentally determine whether a peak performer stays or is engaged in his/her work, are one of the most under-appreciated employees in America.  This is according to a 2015 study of 205 Training and HR executives by Kelton Research and Root, Inc. 69% of the trainers surveyed  say their senior leaders don’t believe there is a strong link between effective management training and business performance. Yet, the Bureau of National Affairs estimates businesses lose $11 billion lost each year from dis-engaged workers. 

In the study, senior leaders prioritized reducing overhead or investing in technology upgrades over management training.

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Three Rules of Engagement for Effective Communication

by Judith E. Glaser

We all recognize the need for courage to start a business, play competitive sports, incur risks in investments, lead a diverse team in competitive markets, or take on an outback adventure. But do we really need courage to have a conversation?

Curiously I know many people who have the leadership courage to engagConversational courage in times of high stresse in risky ventures, heroic quests, and brave actions and yet lack the relationship courage to initiate and engage in meaningful conversations with the people who matter most to them – family members, business partners, employees, investors, and others.

I regard Courage as a vital component of Conversational Intelligence because, by definition, courage deals with matters of the heart (the word courage derives from Latin cor, meaning heart, having the inner strength to share innermost feelings, to speak your mind, openly and honestly, by speaking from your heart.)

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Find Who You’re Becoming in the Magic of a Morning

by Sandra Ford Walston

How do you feel about your work life? Are you living in joyful childlike innocence, or are you an overanxious, controlling adult? What identifies your personality at work? A clique? A job description? blossoming to full potential

One easy way to find out is to take advantage of that first slice of stillness just as you awaken. You can ask a question about something, and the truth will reveal itself with a simple “yes or no.” The magic of the morning sets the tone and intent for your mood, as Oprah Winfrey affirms:

“I awaken to a morning prayer of thanks posted on my bathroom wall from Marianne Williamson’s book Illuminata. I think about all those who didn’t make it to 51 and were claimed to a different calling before they realized the beauty and wonder and majesty of life on earth.… I knew that I was connected to a power greater than myself—that I need only slow down and get still enough to let the flow that is all life carry me to the next level.”

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Between the stimulus and the response is your greatest power

By Helen Whelan

We face constant choice and can actually change the outcome by our response. You might want to read this again.

It took me awhile to actually get this.  the power of choice

It could be an interaction with an angry client, a demanding boss, or employees who aren’t coping well to change. Stephen Covey, author of The 7 Habits of Highly Effective People, said, “Between the stimulus and the response is your greatest power–you have the freedom to choose your response.” And, if you choose wisely, you’ll influence those around you and expand your “circle of influence.” You’ll be more effective because you’re focusing on what you can change instead of wasting energy on who or what to blame.

Watch Stephen Covey video.

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End of the School Year but Just the Beginning of a Huge Video Sale

SP 01Year-End Sale for EDUCATION (schools) & STATE GOVERNMENT!

From now through the end of June, 2015, State Government and Education Customers, save 20% on practically every DVD. Use code  GovEDUState20

Sale is for State Government and Education (K-12 and Colleges) customers only. Cannot be combined with other discounts or sales.

Make sure to use the promotional code  GovEDUState20 when you check out with any DVD training.  Here are just a few examples:

Call (888) 380-5491 with any questions.


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How to Leverage Short Videos in Your Business

You have a presentation. You want to engage and, ideally, wow your audience!  You definitely want your managers or employees to learn and apply what they’ve learned to their jobs.  What better way to reinforce your point than with learning videos.

Short video embedded into PowerPoint

We have over one thousand videos. Many of them are short. All of them can be embedded into your PowerPoint presentations. You can offer self-learning, blended learning, e-learning and easily track participation.

We’ve been busy adding just about every conceivable video training to our online video trainings: harassment, customer service, time management,etc.   Not only will you have the option to embed videos, but you’ll have the option of using our simple to use LMS system to track participation.

Pricing flexibility…like Netflix!

The pricing is designed for maximum flexibility, whether you’re training a small group or a large company. You can order 1, 5 , 10..as many videos as you want. You can trade out your videos monthly. Purchase a 5 pack and you can get as many as 60 different titles over the course of one year!  Buying DVDs, this would cost you as much as $50,000 or more!  A 5 Pack is only $1,923.  Small company? We have options for you as well starting at $295!

Check out our new videos or Contact us  or call (888) 380-5491 with any questions.

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When Noone Understands You – Unconscious Bias

Ever been in a situation where you think you’re being clear but it’s landing on “deaf ears?” And, in this age of speed, do you find you yourself are making snap judgments? Face it. We all do this. It’s survival or, at least, a way to save time and not to have to reinvent the wheel every time we’re faced with a similar situation.  But, what happens when we’re not even conscious of our bias?overcoming unconscious bias

Here’s a statistic.

A black person needs to have nearly eight more years of experience than a similarly experienced white applicant to have the same odds of getting a job. This finding was the result of a University of Chicago/MIT study of resumes and the response they got for job interviews.  It was quoted in the fascinating book by Heidi Grant Halvorson No One Understands You and What To Do About It.

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6 Ways to Integrate Courage into Our Daily Lives

by Sandra Ford Walston

So much of our daily life is based on action and results. But what really is directing us? For those who truly want to make a difference and create a legacy filled with courage, you must be willing to step up and invite in a new behavior—one that leaves a mark, one that leaves a legacy—one filled with courage!6 ways toward courageous behavior

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Baking Search into Your Learning Program

Remember the movie, “Midnight in Paris”? An American couple arrives in Paris and the wife is trying to speak French. She reminds me of ….me, when I’m trying to speak French, constantly self-correcting after saying a phrase.  Is it “J’etais” or “Je suis allee” when I’m trying to say I went somewhere?

Not hard to find out what’s correct.  Just do a Google search!

effective learning through search








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